Fix Club
Video-guided fixes + fast diagnosis

Fix my sink

Show the problem on camera. Get step-by-step help for simple, low-risk fixes — or a quick diagnosis so you know what to do next (and whether you need a visit).

For DIYers who want guidance before they start — and for anyone who wants fast clarity.

DIY guidanceQuick diagnosisKnow when to stop

Know it’s an easy fix? Get clarity in minutes.

Fix Club is for the “I’m pretty sure this is simple, I just want to do it safely” moments. Hop on a quick video call with a qualified tradesperson to confirm what’s wrong, get guided steps for low-risk fixes, and leave knowing exactly what parts/tools are needed — or what to tell an in-person tradesperson if a visit is required.

DIY guidance
Step-by-step help for simple, low-risk fixes.
Fast clarity
Confirm the issue, and what parts/tools to buy before you waste time.
Prep for a visit
If it needs in-person work, you’ll know what to ask for — and what the tradesperson should bring.

How it works

Three simple steps. The goal is fast clarity — fix it now, or know you need a visit.

1
Tell us what’s happening
Quick form with a short description.
2
Get matched to a tradesperson
We route it to the right expert.
3
Fix it on a video call
Point the camera and follow guidance.

Are you a tradesperson?

Take video-call jobs that match your trade — and choose what you accept. Great for flexible, remote work alongside your normal schedule.

1 quick form
No account needed.
Work from anywhere
All you need is your phone — take calls at home, between jobs, or while travelling.
Flexible income
Ideal if you’re easing into retirement, semi-retired, or have limited mobility — help people using your knowledge without site visits.
Your call
You decide if you want to take the job.

FAQ

Start a fix
What if it can’t be fixed remotely?
You’ll still leave with clarity — what the job actually is, what parts/tools are needed, and what to tell (or ask) an in-person tradesperson.
Is this safe?
We guide low-risk steps and tell you when to stop.
Do I need tools?
Often just basics. If you need something specific, we’ll tell you.
How fast is it?
The goal is minutes to clarity, not days waiting for a visit.
Will I need to pay again?
Only if specialist parts/tools are needed — a follow-up call is optional and discounted.
What kinds of issues is Fix Club best for?
Simple, low-risk fixes and fast diagnosis — and we’ll tell you quickly if it needs an in-person visit.